Your access to and use of SDLC Infotech Pvt. Ltd. website (“https://sdlcinfotech.com/ “) is subject exclusively to these terms and conditions. You will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. If you do not accept these terms and conditions you must immediately stop using the website else it will be termed as your acceptance.
Any Charges are not refundable at any cost. Cancellation may be done within seven days from the invoice date and only half of the amount paid will be refunded.
You are responsible for your content. You are legally responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Content") uploaded, posted or stored through your use of the Services. You agree not to use the services for any illegal purpose or in violation of any applicable local, state, federal or international law. You are encouraged to archive your Content regularly and frequently. You are responsible for any Content that may be lost or unrecoverable through your use of the Services. You must provide all required and appropriate warnings, information and disclosure. You agree that you will not use the Services to share, store, or in any way distribute financial data that is not in accordance with the law. Any users suspected of having information which involves fraud, embezzlement, money laundering, insider trading, support for terrorism, or any other activity proscribed by law may have their accounts terminated, their financial data erased, and they also may be reported to law enforcement officials in the appropriate jurisdictions. SDLC Infotech is not responsible for the Content or data you submit on the website. We will not responsible for further client’s business after live website or after complete , its total liability of clients (website owner) if any business risk , fraudery , their client relation , their business , any payment transaction of their client , its totally with website owner or business owner .
For general website design & development projects we employ the following steps:
All digital marketing/strategy packages are for a minimum of 6 months period. Thereafter, cancel anytime with clear one month email notice. They are billed monthly and are payable by the 1st of every month. Packages are designed with keeping in mind Digital Marketing/Strategy requirements of our clients. There are specific man-hours allocated each month and any unused man-hours are not rolled over to the next month. No third party softwares or paid marketing expenses are included. SDLC Infotech Pvt. Ltd. employs fair use policy, which means that although we don’t formally transfer over any unused time to the next month or formally accumulate unused man-hours, we do understand that your needs may change from month to month, and we allow flexibility in good faith sometimes. Any extra hours used may be billed separately. Any urgent tasks will be charged separately. Lead generation is providing the information of those prospects who are or may be interested in your services. SDLC Infotech Pvt. Ltd. does not guarantee the conversation of the lead. Lead conversion resposibility if totally client/customer responsibilty. We do not force prospect to provide their data. The lead data is interest based. Support requests need to be sent via email to [email protected]
Payment terms:
Payable by the 1st of every month. We strongly recommend our clients to have a direct debit set-up for the same. An administrative fee will be charged to the clients account for any late payments or declined credit card/check bounce/ charges. There are absolutely no refunds for any fees related to the digital marketing/strategy package.
Termination:Payable by the 1st of every month. We strongly recommend our clients to have a direct debit set-up for the same. An administrative fee will be charged to the clients account for any late payments or declined credit card/check bounce/ charges. There are absolutely no refunds for any fees related to the digital marketing/strategy package.
All digital marketing/strategy packages are for a minimum of 6 months period. Thereafter, cancel anytime with clear one month email notice. SDLC Infotech Pvt. Ltd. reserves the right to terminate at anytime with written notice to the Client.
Payment terms:
Monthly maintenance package fees require advance payment only. Monthly maintenance package fees will be charged to the clients on the 1st day of every month. An administrative fee will be charged to the clients account for any late payments or declined credit card/cheque bounce charges. More than three missed payments in a year may attract termination of the package and the client will need to pay immediately the entire remaining amount on the package. There are absolutely no refunds for any fees related to the monthly maintenance package.
Termination:In case Client need to cancel the auto annual renewal, please inform us in writing (email) at least one month prior to the renewal date. Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining months. SDLC Infotech Pvt. Ltd. reserves the right to terminate annual maintenance at anytime with written notice to the Client.
Due date: Is the date on which the payment is due as per the terms on the invoice/proposal
Outstanding Invoice: An invoice is deemed to be outstanding if the payment is still due after 14 days of the expiry of the due date.
Debt Collection: Client is provided a further 7 days after late payment fee is applied to pay the invoice. Failure to pay will result in the outstanding amount referred to a debt collector. SDLC Infotech Pvt. Ltd. will not be liable for any costs or charges associated with the recovery of the outstanding amount. Any charges associated with the recovery of the outstanding amount (debt collectors, administration charges, legal fees) will be referred to the client for processing.
In an event of a dispute, SDLC Infotech Pvt. Ltd. reserves the right to charge the client in full for the work done as well as for the resources spent in managing the dispute. In such an event, SDLC Infotech Pvt. Ltd. reserves the right to charge the client without honoring any discounts that were previously honored in good faith. Under no circumstances will SDLC Infotech Pvt. Ltd. be liable for any damages arising from misrepresentation or misinformation.
SDLC Infotech Pvt. Ltd. reserves the right to refuse service to any client, if these are not aligned with our business operating principles and policies.
SDLC Infotech Pvt. Ltd. provides its services as is, without any guarantees on security or other issues leading to loss of data, sale or reputation. We ensure to the best of our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
Relationship of SDLC Infotech Pvt. Ltd. with its suppliers, partners and sub-contractors is of an independent nature. None of the parties have any power, right or authority to interfere or bind the other or assume or create any obligation or responsibility, whether expressed or implied, on behalf of the other or in the other’s name. Client will indemnify and hold SDLC Infotech Pvt. Ltd., its licensors, content providers, service providers, employees, agents, officers, directors, contractors and sub-contractors (the “Indemnified Parties”) harmless from your breach of any of these Terms And Conditions or any other terms, conditions, policies or procedures herein, including, without limitation, any use of content other than as expressly authorized in these Terms and Conditions. Client agrees that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify and hold harmless the Indemnified Parties from any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information obtained from SDLC Infotech Pvt. Ltd.. SDLC Infotech Pvt. Ltd.will not be liable for any breach of the agreement which is caused by a matter beyond its reasonable control including but not limited to Act of God, fire, lightning, explosion, war, disorder, flood, earth quake, industrial disputes (whether or not involving their employees), extremely severe weather, or acts of local or central government or other competent authorities.
Hosting is an annual charge which must be paid in advance for the whole year. Except if the client is under one of our Maintenance packages.
It is the client’s responsibility to renew the hosting in time ie. before the expiry date. Failure to renew in time can lead to loss of files, data, emails, backups etc. All unpaid hostings are disabled or deleted from the server & it can be deleted immediately.
All renewals must be paid by seven working days prior to the expiry date. SDLC Infotech Pvt. Ltd. will not be responsible for issues relating to delayed payment.
Hosting are on shared and non-shared servers hosted via third party providers. SDLC Infotech Pvt. Ltd. ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
Client is solely responsible for the content stored on and served by the hosting service purchased and the activity of any scripts or email services created under the hosting service. The Customer must maintain the security of all account passwords and applications or scripts and ensure all scripts under the hosting service are free from malicious content that may harm any part of the Server, other client accounts hosted, or the external systems of visitors viewing the hosted content.
Incase of a malware attack, SDLC Infotech Pvt. Ltd. reserves the right to delete files on the hosting service without giving any prior notice.
Hosting Cancellation requests must be sent in writing or by email one month prior to the expiry of the same. Once the hosting has been renewed, it cannot be cancelled and must be paid for the full year.
If the hosting is not paid and renewed before the expiry date. We reserve the right to disable the hosting and all associated services including emails and dns records. Additional charges will be applicable to re-enable the hosting. SDLC Infotech Pvt. Ltd. will not be responsible for any loss of data, files, emails, backups, restoration costs etc.
If a hosting has been cancelled / disabled then all files, emails, databases and backups will be deleted from the server without any notification to the client.
Once all invoices are paid, it is client’s responsibility to request for the files subject to the below:
– SDLC Infotech Pvt. Ltd. CMS/CRM is a proprietary CMS/CRM of SDLC Infotech Pvt. Ltd.. owns copyrights of all codes written for any client, unless arrangements are made prior to start of the project. SDLC Infotech Pvt. Ltd. warrants a license to use any custom built software for the client, for their use only. This license is granted while paying for the hosting. SDLC Infotech Pvt. Ltd. CMS/CRM cannot be transferred to any external host; this includes any access to the software codes. FTP and Control panel access is not provided if the website is using SDLC Infotech Pvt. Ltd. CMS/CRM.
– SDLC Infotech Pvt. Ltd. CMS/CRM is a proprietary CMS/CRM of SDLC Infotech Pvt. Ltd. and cannot be transferred to any external host.
Emails:
All emails are to be downloaded on the client’s computer periodically. Email boxes must be kept within their quota limits. Periodical maintenance may be carried out on the email box and emails older than 6 months are deleted.
Client’s must not use the email hosting for inappropriate content and other undesired emails which can result in spamming or infecting the server. Under such circumstances, immediate action will be taken and the required files and data will be deleted without any prior notice.
SDLC Infotech Pvt. Ltd. offer packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.
Hosting are on shared and non-shared servers hosted via third party providers. SDLC Infotech Pvt. Ltd.ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
All domain registrations and renewals are to be paid in advance. Expiration of a domain can result in service disruption and loss of domain. SDLC Infotech Pvt. Ltd. will not be responsible if a domain expires due to non-payment / late payment of the charges. All payments must be made by seven working days before the expiry date. It is client’s responsibility to renew their domain names with us. All invoices and dues must be paid in full before we release the requested domain name. SDLC Infotech Pvt. Ltd. has the domains in a common pool account and therefore cannot give access to its domain control panel. Any domain which SDLC Infotech Pvt. Ltd. offers in package will be subject to the availability in normal pricing. SDLC Infotech Pvt. Ltd. offer packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.
All content of this website is a property of SDLC Infotech Pvt. Ltd. unless otherwise specified. SDLC Infotech Pvt. Ltd. reserves the right to change the content or policies without any prior notice. The project related copyrights can be transferred to the client at an additional cost, after the full payment of the project and upon signing the Certificate of Acceptance. SDLC Infotech Pvt. Ltd. reserves the rights to refuse the transfer of ownership if irregular circumstances arise. Copyrights handed over to the client do not include rights to re-use the code for another website or re-sell the programming codes for any commercial or non-commercial purposes. In the case of business restructuring or ownership change, ownership of the website may be transferred from one owner to another. New owners are not allowed to re-sell or re-use for any commercial or non-commercial purpose. SDLC Infotech Pvt. Ltd. CMS/CRM is a proprietary CMS/CRM of SDLC Infotech Pvt. Ltd. and cannot be transferred to any external host. In an event of a Webmaster change, site owners are not allowed to display the credits to the new website, unless such time that the website functionality and appearance is changed by over 50% of our original work. For any other information regarding to the terms and conditions please contact at [email protected] .
