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Top 5 CRM Solution Providers In India

Managing your customers efficiently is important for your enterprise. Manually keeping a tab on all leads as well as existing customers is difficult in this digital age. Businesses generate most of the information related to sales and marketing through digital mediums. Using software to store and analyze the information, therefore, makes great sense. Customer Relationship Management (CRM) software has become an essential requirement for all types of businesses. In order to acquire a suitable tool, you have to connect with the right development partner. In this article, we are presenting a list of some of the best CRM solution providers. You can hire any of these agencies to build a software package that will take your business to the next level in 2020.

1. SDLC Infotech

Do you want to hire one of the best CRM development companies in India to create your software? Then you must hire SDLC Infotech which is one of the best operators in this domain. The company has gained mastery over custom software development and is capable of devising intricate solutions. Every application that is built by the agency can be easily operated by the end-user irrespective of its inherent complexity. This is because the CRM developers at the company are skilled at creating usable software that offers a great user experience. The professionals are experts at integrating specific features that are unique to the buying journey of your target audience. The organization also offers CRM migration services and can switch your data from a legacy system to another CRM tool.

2. Smart Data Enterprises

Smart Data Enterprises is a leading name in the field of custom software development. The company offers CRM software development services that are designed to ease the business processes of small,  medium, and large enterprises. The agency creates specialized solutions for the healthcare industry that includes applications for patient monitoring and patient engagement. It has a team of certified Salesforce experts with vast and varied experience in developing custom solutions. The company provides a cloud-based platform that can integrate data from multiple sources and create interactive views of that data. These views can be further shared in dashboards. You can also automate processes through tools such as workflows, approval process, flows, and process builder. The company is also proficient at Salesforce integration that helps in creating a synthesized environment where disparate applications work in synchronization.

3. Chetu

The next name on our list of the top CRM solution providers to hire in 2020 is that of Chetu. The US-based software development company has a global presence across 14 locations. It has a strong team of more than 1,800 coders that helps it to build all types of web, mobile, and desktop applications. The company has in-depth knowledge of business backend processes that enables it to develop focused solutions. It can integrate custom functionalities in a CRM application for optimizing your target customer lifecycle journey. Chetu also develops CRM analytics tools that help entrepreneurs in tracking trends, map relationships, and generate case histories besides conducting audience segmentation and building accurate predictive models. The agency also offers CRM integration services that can help in unifying your application with relevant social media platforms.

4. JLSR Infotech

Another reliable company that you can approach for CRM application development is JLSR Infotech. It is a comparatively new entrant into the field but is no less than established names when it comes to developing high-quality solutions. The organization has a bunch of experienced consultants who are skilled in analyzing your business functions. They will interact with your business team to identify gaps in your current system and how they can be plugged through suitable applications. The experts will also suggest whether you need multiple applications in a unified environment or a single software to manage your processes. They will design an optimized solution specifically for meeting your vital business goals. JLSR infotech will be a perfect choice for enterprises that are looking for an efficient solution to streamline their complex customer interaction environment.


ABSYZ is a Salesforce Platinum consulting and implementation partner. If you want to leverage Salesforce for your organization’s benefit then ABSYZ will be the right choice for you. It has over ten years of experience in devising end to end solutions on the Salesforce platform. The custom CRM development company has divided its services into three core parts.  The first is strategic consulting and advisory that guides enterprises in identifying the best modules for their purpose. This wing also helps businesses in knowing the scope of the proposed application. The second is implementation that will develop the custom CRM and then oversee its initiation into the actual user environment. The third is support services that ensure the smooth functioning of the software after its deployment. This three-pronged approach helps the company in providing efficient services that help businesses in effortlessly manage their customer interactions.

Final Word

All the agencies discussed here are leading CRM development companies in India that offer high-quality services. Each one of them is proficient at developing custom solutions that are focused on easing your specific business processes. Another common feature of all these CRM development services is that they offer cost-effective applications. The feature-rich nature of the custom software will boost your organizational efficiency while improving customer intake and retention procedures. Selecting any of these best custom software development agencies will be a smart decision as their services will have a definite positive impact on your own.

Author Bio: Amritesh has been associated with the Information Technology industry for the last ten years. He is a digital marketing consultant who has deep interest in software and web development. Amritesh likes to share his ideas on social media and blogs. Join him on LinkedIn and Twitter to know about his latest posts.