Terms Of Service
Introduction
These Terms of Service govern your use of the website https://sdlcinfotech.com and all services provided by SDLC Infotech Pvt. Ltd. By accessing our site or using our services, you agree to these terms. If you do not agree, please do not use our website or services.
Use of Our Website
You may browse our website for information, service inquiries, and project discussions. You agree not to misuse the website, attempt to breach security, or engage in unauthorized activities such as hacking or disrupting service operations.
Service Agreements
All services, including web development, digital marketing, SEO, paid ads, branding, and IT solutions, are delivered according to a mutually agreed scope of work (SOW). Work begins only after confirmation, payment, and client approval.
Any changes beyond the agreed scope may require a revised timeline and additional cost.
Payments
Payments are to be made as per the agreed milestone plan. Upfront or advance payments are non-refundable once work has started.
Delays in payment may result in paused work, delayed delivery, or cancellation of services.
Client Responsibilities
To deliver projects smoothly, clients are expected to:
- Provide accurate information and project requirements
- Respond in a timely manner for approvals or feedback
- Share login credentials (if required) safely
- Ensure content and materials provided do not violate third-party rights
Intellectual Property
All project-related materials, including code, designs, and marketing assets, remain the property of SDLC Infotech Pvt. Ltd. until full payment is received.
After payment, the final deliverables become the client’s property unless stated otherwise in the agreement. Internal tools, frameworks, strategies, and templates remain our proprietary assets.
Third-Party Services
Some services may require the use of third-party tools, hosting, domains, advertising platforms, or software. We are not responsible for errors, downtime, or failures caused by third-party providers.
All external service fees (hosting, domains, ads, plugins, software) are borne by the client unless agreed otherwise.
Project Timelines
Timelines depend on the project scope, client inputs, and revision cycles. Delays from the client’s side (feedback, content, approvals) may extend the delivery schedule.
Revisions
Each service includes a fixed number of revisions as defined in the project scope. Additional revisions or extra features will be charged separately.
Limitation of Liability
SDLC Infotech Pvt. Ltd. is not liable for any direct, indirect, or incidental damages arising from the use of our website, services, or third-party integrations.
We do not guarantee specific outcomes such as rankings, traffic, or sales unless contractually documented.
Termination of Services
We reserve the right to decline or discontinue services if a client violates our terms, behaves abusively, or refuses to cooperate, or if payment obligations are not met.
Privacy
Your personal data is handled as per our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with that policy.
Changes to Terms
SDLC Infotech Pvt. Ltd. may update these Terms of Service at any time. The latest version will always be available on this page.
Contact Us
For any questions regarding our Terms of Service, please contact us at:
Email: sales@sdlcinfotech.com
Phone: 0120-4504018
Website: https://sdlcinfotech.com